Reservation & Cancellation Policy

Arrival and Departure Policy

• Check-in – 1300 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night
• Check out – 1100 Hours Late check-outs are available on request and subject to availability
• Government guidelines require guests to present govt. issued photo identity at the time of check-in. Guests are requested to carry with them the required document during their travel

Guarantee Policy

• All bookings must be guaranteed at the time of reservation by a Payment Gateway or Advance Payment through Bank Transfer/ NEFT. All major credit cards are accepted

Cancellation Policy

• Within 15 days of Arrival Date/ No Show: No Refund

However, the following deductions would be levied:

• 15 Days to 30 Days prior to Arrival – 50% of the total booking amount
• 30 Days & More – No Deductions would be levied
• In case of refund, 2% cancellation charges would be levied for transactions made by Payment Gateway

Child Policy

• Up to two children, less than 5 years of age can be accommodated in the parents’ room, with no extra bed at no additional charge
• If a child is above 5 years and below 12 years of age, an additional bed will be provided at a cost of INR 2500/ per child per night
• If a child is above 12 years of age, an additional bed would be charged at rates depends upon the unit
• Kindly state your request for an extra bed at the time of booking as not all room categories can accommodate an extra bed

Other Policies

• The applicable tariff and offers are subject to change at the discretion of the management
• Taxes levied in accordance with government policy
• Special offers cannot be combined with any other promotional offers, bundles, or special prices